African Explorer - Botswana and South Africa

African Explorer

5 star rating   16 June 2023

Phoebe (this is their first In The Saddle holiday) Unforgettable Experience | Very impressed by the matching of horses and riders and care given to listen to clients if horses were not suitable or you needed advice on how horses liked to be ridden.
Cantering spread out in Botswana was the absolute highlight of all riding.
[Becky from In The Saddle replies: Thank you very much for your feedback, we are so pleased that you enjoyed your holiday.]

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

All accommodation was beautifully prepared and all needs were met. The food was incredible and chefs coped with various nutritional needs.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Was a little tricky trying to book flights in advance for better prices due to internal flights not being confirmed until closer to the time
[Becky from In The Saddle replies: The ride operator has now changed their policy and has confirmed future flights for 2023]

How could we improve the way we handled your booking and payment?

Nothing - it was very easy and stress free!

Do you have any other feedback for us?

Can’t wait for my next adventure!