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We know how important it is to have the right information in an easy to use format.
When you book your holiday you will get a confirmation itinerary by email containing all the details you need to plan for your trip. You will then receive a personalised Final Itinerary in the post approximately ten days prior to your holiday ensuring that you have all the information you need to take with you.
I just want to say that the quality of the trip notes for Iceland was absolutely superb. The first set of notes that I got when I booked was really good but then to get an updated version with all my personal details on... well, wow! Other travel companies just put things like 'arrive day 1' and leave it to you to work out what date that is, and to guess what the best time to arrive is. Your notes explain everything and take all the stress out of making travel arrangements. I am really really impressed! Thank you. Jane - going to Iceland
All new clients will receive a free luxury wallet on their first holiday.
These useful wallets are sent out with your Final Itinerary booklet, and have plenty of space for your passport and other travel documents.
If you have travelled with us before and need a new wallet then please let us know and we would be pleased to send you one.
The ITS information pack was excellent, and much better than that issued by other organisers to other members of my group, many of whom had not been "warned" about the weight allowance for the internal flight, or about how cold the nights would be. Bob - travelled to India