African Explorer - Botswana and South Africa

African Explorer

5 star rating   19 April 2024

Margaret (this is their first In The Saddle holiday) African Explorer - Really Great Experience | The horses were fabulous, well cared for, well schooled and happy to work. The riding was varied. There were few extended canters due to other group member rider ability limitations but overall a really good mix of riding.

[ITS replies: Many thanks for your feedback. It is great to hear that you enjoyed the African Explorer].

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Really ample amount of food/ snacks/ drinks provided, good vegetarian selection. Accommodation was clean, well equipped and comfortable.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

All of the contact from In The Saddle was really helpful, friendly and informative.

How could we improve the way we handled your booking and payment?

All went smoothly

Do you have any other feedback for us?

Horizon were not aware of my medical condition. Wasn’t an issue but wanted to flag that this may have gotten lost in communication on the booking.

[ITS replies: Please be assured that your information was sent to Horizon and receipt of it received by us, so we are not quite sure what happened but we are looking into this. Many thanks for highlighting this].