African Explorer
14 July 2023
The Riding
The Accommodation
Do you have any comments about the accommodation and food?
Thoroughly spoilt in South Africa with special gluten free cakes etc. Botswana little more basic, but still well provided for.
Before Your Holiday
Did you have all of the information you needed to:
How could we improve the quality of pre-holiday information that we send?
Not sure how it can be improved. Was excellent from start to finish and Lois was very helpful
How could we improve the way we handled your booking and payment?
Some miscommunication with a refund due to not taking flight. Horizon didn’t seem aware I was owed money
Do you have any other feedback for us?
Thank you!!!
Lynne who has been on 3 In The Saddle rides. Amazing experience | Very different between South Africa and Botswana. South African was a lot more “controlled” and Botswana a little freer, and very exciting