Highland Expeditions - Iceland

Kjölur - South to North

5 star rating   8 July 2022

Joely (this is their first In The Saddle holiday) Amazing Experience | The riding was fast and exciting, covering a huge variety of terrain. The horses were all so willing, and excited to get going each morning. Sophie the team leader put a lot of effort in matching horses to riders, and always wanted to hear feedback in order to improve her pairings.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

The food and lodgings were basic but met expectations. This isn't a luxury trip, but the beds were comfortable and the food was perfect for fuelling long days in the saddle.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

I was very impressed with the level of customer service I received from In The Saddle, I felt like I was in very safe hands.
All my queries were answered promptly, and the pack I received two weeks before my trip was so helpful.
[Becky from In The Saddle replies: Thank you very much for your feedback and we are so pleased that you enjoyed your holiday.]

How could we improve the way we handled your booking and payment?

Nothing comes to mind