Moolmanshoek - South Africa

Moolmanshoek

5 star rating   8 November 2024

Brenda who has been on 14 In The Saddle rides. Amazing and Challenging Ride | The riding was one of the most challenging rides we have been on...and we have been on many. Riding up and down mountains is not for the faint of heart! Yet, there was something for everyone, from valleys where we had long canters by the wildlife, to the mountains where the sure-footed horses picked their way along the trails. And the folks at Moolmanshoek are able to cater to different levels of riders. The horses are incredible! They safely carried us on every kind of terrain. Our hosts expertly matched each person with just the right horse (or horses). The riding was amazing.

[Abbie from ITS replies: Thanks so much for your lovely feedback. We're so pleased that you enjoyed the fabulous Moolmanshoek.]


The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Our hosts were incredibly hospitable. We were treated like royalty and everyone bent over backwards to ensure our comfort. The food was fantastic, the service was impeccable and the facilities were five star.


Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

There was one hiccup regarding the transfer to the lodge. We were told to meet at the International terminal information desk. The driver was told to pick us up at the hotel. While he was frantically trying to find us at the hotel, we were frantically trying to find him at the airport. Eventually he showed up at the airport but not without some stress on everyone's part. Maybe next time the pick-up arrangements should be clarified with the lodge to prevent such a mix-up. Anyway, all's well that ends well.

[Abbie from ITS replies: Your airport transfers were re-confirmed by us prior to travel, but a hotel collection was mistakenly logged with the transfer company. Moolmanshoek have asked me to pass on their sincere apologies for this error.]


How could we improve the way we handled your booking and payment?

None


Do you have any other feedback for us?

No. It was a terrific holiday! Thanks much to Abbie and the staff at Moolmanshoek for a fantastic holiday!