Monte Velho - Portugal

Experience Level

Monte Velho

5 star rating   25 August 2024

Sarah (this is their first In The Saddle holiday) Horse Holiday Dream | Amazing horses & instruction.
Only comment was that there was a very last minute change to an instructor. The initial riding schedule seemed balanced so we received different people. However, this was changed very last minute which was very disappointing as I had been looking forward to his class for the days I was there). As I was only having two lessons, I did not have an opportunity again.
It also seemed a lot of the evening activities were cancelled. This was not communicated why & as I only joined on the Weds, it didn;t seem like they need to update me.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

5* AMAZING

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Super

How could we improve the way we handled your booking and payment?

All good 🙂
I think having consistency of agent would be ace. But not a deal breaker!

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