Velani Country Hotel - Crete

Sun and Riding

5 star rating   2 May 2024

Elaine who has been on 4 In The Saddle rides. Enjoyable and not too strenuous riding holiday | I went with a friend and chose this ride as we wanted a slower paced riding holiday based in one place rather than the trail rides we had previously been on. Our hosts Sabine who managed the stable part of the business and Manolis who oversaw the catering , etc. could not do enough to make our holiday and others who were there very enjoyable. The accommodation was good. I think I ate my body weight in food ! All of which was delicious. My horse La Boriosa was well matched with what I had asked for. She was such a delight to ride. A couple of people on the ride wanted to change their horse and there was no issue at all. Our guide Judith was very attentive and could not do enough to help people prepare and saddle up the horses before the ride and untack after we returned. Nothing was rushed. You can join the holiday on any day of the week which meant some of our fellow riders were changing during our week's stay.
The riding was on hard tracks but we knew this before we went. We still had trots and canters. [In The Saddle replies: Thank you for your wonderful feedback. We are so pleased you enjoyed your time at Velani.]

The Riding

How well were you matched with the right horse for your ability?
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How would you rate the variety of riding, pace or terrain?
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How would you rate the overall standard of the horses, tack and stables?
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The Accommodation

How would you rate your room(s) for comfort and facilities?
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How would you rate the standard of the food?
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Do you have any comments about the accommodation and food?

I ended up with a room for 4 people just for myself. The room was very clean and well furnished and cleaned every day. There was a kettle and coffee machine. A few coffee pods and tea bags were provided. You can purchase extra when you run out. If you are a big tea drinker, like me, you may wish to bring a few tea bags with you.

The food was plentiful and delicious. Manolis catered for all requirements

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
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Feel comfortable about your transfers and what to expect?
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How could we improve the quality of pre-holiday information that we send?

everything fine.

My only issue, which is very minor, is that on a trail ride we usually tip our guide and the person who provides lunch. We never left a tip at the accommodation we stayed at.

I really didn't know what to do here as we were staying in an hotel. I ended up splitting the recommended tip you specify in your brochure between our guide and the amount I would have paid the support person, went to the hotel. I am not sure this really reflected the waiter service etc. [In The Saddle replies: there is a communal tipping pot at reception. As they are a small team, the hotel owners ensure that the tips are divided between everyone. We are looking at how to make this clearer in our information for future guests.]

How could we improve the way we handled your booking and payment?

None, Everything was straightforward