Estancia Los Potreros
31 October 2023
The Riding
The Accommodation
Do you have any comments about the accommodation and food?
Food and accommodation was excellent. Every need was catered for, they were responsive and nothing was too much trouble. A fantastic experience. It significantly exceeded expectations.
Before Your Holiday
Did you have all of the information you needed to:
How could we improve the quality of pre-holiday information that we send?
Info on the riding equipment needed would be helpful. It was good I asked about hats and chaps because they weren’t needed - los pots had plenty of hats and chaps to borrow. We took our own boots but lots of the guides were riding in hiking boots, which I know was explained but in a ‘if you need to’ way whereas it was quite normal actually.
[Becky from In The Saddle replies: Thank you very much for your feedback and we are so pleased that you had a wonderful holiday. We would always recommend that riders take their own hats to ensure the correct fit and standard but I will certainly look at improving the reccommended packing list.]
How could we improve the way we handled your booking and payment?
None, it was fine.
Do you have any other feedback for us?
Great experience, thank you!
Evie who has been on 2 In The Saddle rides. A new experience in many ways | Excellent variety of hacking, horses, terrain with different experiences as part of the rides. The los pots team were very friendly and helpful too - they went out of their way to give us a polo experience and we got to experience gaucho games. These were our favourite parts. To make it even better, more of these types of activities would be great.