Geysir - Gullfoss Special
24 August 2023
The Riding
The Accommodation
Do you have any comments about the accommodation and food?
Although satisfied the food and accommodation was basic. The first evening we had soup after travelling all day, the other meals were always with boiled potatoes, rice and salad and the puddings were yogurt, melon,chocolate angel delight and some sort of strawberry sauce. They ran out of some things especially tea bags.
Before Your Holiday
Did you have all of the information you needed to:
How could we improve the quality of pre-holiday information that we send?
We didn’t need cash as there was nothing to buy and we could use cards in Reykjavik. We didn’t need swimming things and a towel. If it had rained ( luckily it didn’t) we would have been provided with jacket and trousers. It was very very dusty and a face ask might have been recommended. It might have been suggested to book an extra night in Reykjavik so we could see the sites.
[Becky from In The Saddle replies: Thank you very much for your feedback. We suggest some cash is useful as at Kaftholl farm there are homemade souveniors if guests wish to purchase them. The swimwear is just in case you wish to use the hot tub and a bandana/buff is a great idea to help protect against the cold and also hot/dust. All of the Icelandic rides provide heavy duty waterproofs but we always recommend guests take their own proper fitting waterproofs as well.]
How could we improve the way we handled your booking and payment?
Booking and payment was no problem
Gaynor who has been on 2 In The Saddle rides. A different riding experience | The riding and the horses were good. I found on some horses I was bumpy and bouncy as not sure if they were tolting or trotting, the saddles were comfortable.
[Becky from In The Saddle replies: Thank you very much for your feedback. It's great to hear that you enjoyed the riding but I'm sorry to hear that a few of the horses weren't that comfortable.]