Equus Silvania - Romania

Amber (this is their first In The Saddle holiday) Fantastic riding in beautiful countryside | The horses were exactly as described in the trip description, very forward going and fun to ride but wonderfully well behaved and sensible at all times, even when the shepherd dogs came barking! The two horses I rode on this trip were very good-natured but always ready for a canter. They all had such unique personalities that made riding in a group a really fun experience.

Do you have any comments about the accommodation and food?

The rooms were very well kept and tidy. The only improvement I could suggest would be a softer mattress, as the one I had in my room was just a little bit too hard considering the many hours of riding a day. The family style meals were very filling and tasty, and I very much enjoyed the local plum brandies!

How could we improve the quality of pre-holiday information that we send?

It was all very helpful information and it was really lovely to have the printed copy to bring and refer to when I was travelling. There was a bit of delay with our groups transfer so maybe the only very slight change I'd say is to make if very clear that if you're arriving before the transfer time, there will be no one to meet you, as the driver will only arrive at the transfer time - I was a bit confused if the driver would already be there or not as all the guest were arriving at different times. However this was very quickly cleared up with Catherine (the manager) so not at all a problem at the time.

How could we improve the way we handled your booking and payment?

As this was my first holiday with In the Saddle, I really appreciated that Lois took the time to call and discuss which trip would be best for me. Her advice was spot on, and I had an absolutely fantastic time - the riding was the perfect level for my ability and the countryside and scenery were stunning.