Alcainca - Portugal

Riding Holiday

5 star rating   31 May 2023

Kelly (this is their first In The Saddle holiday) What an incredible trip! | This was an unbelievable experience and Lois and the team were able to tailor it to my needs and timeframe! The location, riding and horses were all fantastic and Mario was an excellent instructor who adapted to my level and needs.


The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
4 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Fantastic location and beautiful rooms and catering. Close by to a tack shop which was well worth the visit too!


Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Nil. The pre-holiday information was fantastic.


How could we improve the way we handled your booking and payment?

It was fabulous - no change!


Do you have any other feedback for us?

I think the crème de la crème for me was Lois calling before I headed off to Portugal to check in, offer any last support and wish me all the best for my holiday. Their service is incredible and nothing like I’ve ever experienced in Australia! Thank you so much for being with me every stride of the way during my holiday journey! [In The Saddle replies: Thank you for your wonderful feedback. We are so pleased you had a great time in Portugal, and that you felt truly supported every step of the way.]