Breath of the Highlands - Iceland

Breath of the Highlands

5 star rating   1 July 2023

Bob who has been on 16 In The Saddle rides. One of the Best | I rode 9 different ponies during the course of the holiday and whilst obviously I liked some more than others they were all enjoyable/challenging in their own ways, and they were clearly very well cared for.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

The cottage was well very comfortable, well furnished and very clean and the hot poolwas an excellent spot for a spot of pre-dinner relaxation.
The food was always plentiful, tasty and enjoyable.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
4 star rating
Feel comfortable about your transfers and what to expect?
4 star rating

How could we improve the quality of pre-holiday information that we send?

The packing list seemed a little out of date, e.g. lunch boxes and head nets were provided.
[Becky from In The Saddle replies: Thank you very much for letting us know, we have requested an upated packing list from the ride operator.]

How could we improve the way we handled your booking and payment?

It's a shame that ITS no longer offer to arrange the full package, i.e. including flights and any pre/post hotel accommodation.
[Becky from In The Saddle replies: Since we are riding holiday specialists, this is what we have decided to focus on but we are more than happy to provide advice on flights and hotels.]

Do you have any other feedback for us?

This was an excellent holiday - certainly amongst the best I've been on with ITS.
The hosts were fun and did all they could to ensure that I had a great time, and I certainly did!
[Becky from In The Saddle replies: We are so pleased to hear this Bob 🙂 Thank you for your feedback]