Breath of the Highlands - Iceland

Breath of the Highlands

5 star rating   1 July 2023

Rachael who has been on 4 In The Saddle rides. The most magical, special, unique experience! | The riding was amazing. Riding nine different ponies over the week enabled me to experience different expressions of the Tolt, this is now my favourite gait.
I was impressed by how well cared for the ponies were & how happy they were too.
We had a few long canters & a couple of gallops,but riding in the highland scenery was special

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
4 star rating

Do you have any comments about the accommodation and food?

The chef was very good & provided tasty food that was very welcome after long rides & cold weather
There was always plenty of good & drink & lots to make pack lunches from
The cottages were clean & well appointed & provide all the comforts of home. The only change I would make would be for blackout curtains, as I struggled to sleep with the perpetual daylight

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
4 star rating
Feel comfortable about your transfers and what to expect?
4 star rating

How could we improve the quality of pre-holiday information that we send?

I think the packing list needs updating:
We didn't need our own lunchboxes, they were provided, could have left out of my packing
Headnets were provided so I didn't need to buy & take my own
I would recommend waterproof socks
You don't need waterproofs as these are provided & very warm
[Becky from In The Saddle replies: Thank you so much for letting us know, we have requested a new 'what to bring list' from the ride operator.]

How could we improve the way we handled your booking and payment?

When booking with a friend it would be good if your system didn't show joint totals in the my account section, its very confusing in knowing how much I owe solely. [Becky from In The Saddle replies: We are very happy to set friends up on their own bookings so that they can have individual invoices. We have made a note that you would always prefer a separate booking going forward.]

Do you have any other feedback for us?

This was such a fantastic experience, a piece of my heart will forever be left in Iceland with those magical fluffy, little ponies. HestaSport was superb in looking after us, the riding was incredible, the food was delicious the guides were knowledgeable, fun and amazing hosts. I would recommend this trip to anyone. It's a truly one of the best experiences of my life
[Becky from In The Saddle replies: Thank you so much for your feedback, it's great to hear how much you enjoyed the ride.]