Macatoo - Botswana

Riding Safari

5 star rating   15 June 2023

Judith who has been on 15 In The Saddle rides. Lonely Honeymoon! | Only gave “agree” for pace because other group had longer canters, but they were a hunting group and all knew each other and we had ladies who had sore thighs. I know it says "more relaxed pace" in the afternoon but I was a bit surprised we only trotted in the afternoon (Safety issues)

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Not sure why I got the honeymoon "tent" but what a luxury - tried to keep it a secret from the married couples who had single beds!! Always looking forward to tea and cake. Liked the way we were assigned to our seats so we chatted to different riders and staff members each night.
[Becky from In The Saddle replies: What a treat! We are so pleased you enjoyed the experience.]

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
4 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Had good info but no one explained at Maun airport how the system for the next [small plane] flight worked and I rushed to transfer my stuff into my soft bag for the plane in a bit of a panic but then waited for about an hour till we were called to our plane.
[Becky from In The Saddle replies: Thank you for your feedback and we will certainly pass this along to the team on the ground in Botswana.]

How could we improve the way we handled your booking and payment?

All works well.

Do you have any other feedback for us?

The flight in the small plane was amazing, especially as we could see the flood waters coming into the Delta.