African Explorer - Botswana and South Africa

African Explorer

5 star rating   10 June 2022

Sarah who has been on 2 In The Saddle rides. African Explorer | The riding and horses were amazing. I enjoyed the variety of paces. The terrain was very different between South Africa and Botswana so it was great to experience both. Felt I was matched well with my horses in both places, and the guides were knowledgeable which made me feel safe.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
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How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Food and accommodation were great. The only slight thing is the showers in South Africa were a little cold- but I guess going into their winter that could be expected. The Treehouse Camp in Botswana was stunning.
[In The Saddle - the water at Camp Davidson in South Africa and at TreeHouse Camp in Botswana is provided by solar heating and so unfortunately sometimes there is a limited supply]

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
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Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Really enjoyed receiving the physical booklet before going, and felt we received everything in good time in order to prepare. The transfer between South Africa and Botswana was more like a 7 hour journey instead of 5, even without traffic so was a bit longer than expected and said in the pre-departure information.

How could we improve the way we handled your booking and payment?

A small blip with sending some of our information to a different traveller but I personally was impressed with how it was handled afterwards. Appreciated the open communication, and it wouldn't make me hesitate booking with you again.

Do you have any other feedback for us?

Thanks for helping organise a great holiday and patience as we had to postpone 5 times due to covid! It was so worth it in the end, and loved every minute.
[Olwen from In The Saddle writes - I think five times deferred was a record! Thank you for taking the time to leave your feedback and we look forward to arranging future holidays for you.]