Castellare di Tonda - Italy

Medieval Tuscany

5 star rating   1 July 2023

Tracy (this is their first In The Saddle holiday) The best holiday | Ailsa our riding guide was lovely and fun. She is so experienced she gave us the perfect horse for our ability. I trusted my horse completely which made the week stress-free and memorable. The rides were so scenic and enjoyable. I would go back tomorrow if I could! She made our holiday one to remember. I didn't want to leave.
[Becky from In The Saddle replies: I'm so pleased you enjoyed the riding!]

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
4 star rating

Do you have any comments about the accommodation and food?

Food lovely but I think the HB menu for vegetarians was a bit sparse and found opting for the extra off the HB menu options by the end of the week. But we weren't there for the food but the riding. If I was forced to give any negative feedback that's all I can come up with!.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Can't improve it! I was completely confident that I had all the kit I needed thanks to your pre holiday info and the travel info pack I received in the post with all our personal flight details etc was the icing on the cake. Then I got a phonecall the day before from Becky to check I had no worries etc so I knew everything was going to be perfect!
[Becky from In The Saddle replies: Thank you so much for your lovely feedback and it was my pleasure to help arrange this holiday for you.]

How could we improve the way we handled your booking and payment?

Can't improve! Outstanding

Do you have any other feedback for us?

I'm booking next year's holiday with you very soon to Spain this time