Macatoo - Botswana

Riding Safari

5 star rating   1 October 2022

Miquel (this is their first In The Saddle holiday) Horseback riding safari in the Macatoo Paradise | All ridings were carefully cared about.
The guides were excellent.
All was specially prepared for Kate. All horseback riding endings were on a different location and we were always surprised and excited.
All the staff were really good.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

The food was delicious.
We had candle light dinners in one big table. We were indicated by Mary were to sit. It was very useful to talk to everyone.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

I was completely informed about how my holidays were going to be.
I knew everything before it happened.

How could we improve the way we handled your booking and payment?

I completely agree with your method.
I booked the safari before the Covid 19. You gave me my money back completely without hesitation and without being asked by me. I appreciate a lot the way you work. It made me feel you are really professional. This was when I thought that if I was going to do a horseback riding safari in the future it will be with you.
[Becky from In The Saddle replies: Thank you very much for your kind feedback, I'm so pleased we were able to assist and that you had such a brilliant holiday.]

Do you have any other feedback for us?

Everything was beyond my expectations.
I had been in game driving safaris in Kenia, Tanzania, South Africa, Namibia and Uganda before, but nothing compares to this horseback riding safari in the Macatoo camp (Okavango Delta).