White Stallion Ranch - Arizona

White Stallion Ranch

5 star rating   10 September 2022

Kelly who has been on 2 In The Saddle rides. Very good | Hi the riding was very good but that was if you had a wrangler who knew the horses well and could place them correctly in line and u also got people who could ride and didn't keep slowing up. Some riders only ride once a year at the ranch and have to hold the saddle to stop themselves falling and they were on the fast rides. But overall it was amazing.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
4 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
4 star rating

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Just to let u know they don't supply water bottles on the ride you can collect a plastic one from reception to have for the holiday.

How could we improve the way we handled your booking and payment?

All good

Do you have any other feedback for us?

Only thing to say horse care at times was not 100% on my second day they brought my pony out for me to ride with one eye swollen and closed and the other one weeping , i refused to ride as we were going up the mountains , they had to find me something else to ride. Also horses sometimes were tied up after the morning ride with tack still on until 4pm when the next ride was but maybe we are too soft.
[Becky from In The Saddle replies: Thank you very much for taking the time to leave us feedback. In the US it is common practice to have horses tacked up at the ranches for long periods but we will certainly follow up about the horse with the swollen/weeping eye.]