Okavango Mobile Safari - Botswana

Okavango Mobile Safari

2 star rating   22 May 2022

Jocelyn (this is their first In The Saddle holiday) Botswana mobile safari - disappointing due to stand-in guide | Everyone in group disappointed that guide allowed only a walking pace. Much of the terrain was too rough for anything else but there were always some places suitable for a faster pace and the excellent local back rider said it was not normal to just walk all the time. Stand-in guide John said that was his orders from David Foot but this seemed unlikely.
By day 4 everyone was bored.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
1 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

We were a larger-than-maximum size group , 9 people. According to our info, There should have been 1 toilet and 1 shower per 4 people, 2 between us was not enough.
Tents were good and spacious.
Food superb.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
4 star rating
Feel comfortable about your transfers and what to expect?
4 star rating

How could we improve the quality of pre-holiday information that we send?

No criticism of ITS or other agencies, but we all felt the agencies were not being given accurate information by Ride Botswana, eg if you book a mobile safari, it is reasonable to expect it to be mobile, not one camp served by vehicles. If the information tells you that you must be able to ride fast in open country, one expects that you will occasionally ride fast. Everyone ended with a sense of being cheated by false information.

Do you have any other feedback for us?

9 people is a cumbersome number for a safari. This was all the more a problem as the guide did not make sure that instructions were passed right back to the end of the line.

I was amazed and disappointed that a safari guide carried no binoculars, had no interest in birds, and made no effort to stop so those who were interested could see.

I felt that most of the disappointments of the holiday lay with a guide who was more concerned with ranting his own opinions than with engaging with the clients and helping them have an enjoyable experience