Pack Trip
25 June 2022
The Riding
The Accommodation
Do you have any comments about the accommodation and food?
Food would be my only complaint on this trip. Recognizing the difficulty of pack trips and carrying food, this trip ranks below average when compared to other trips of this type. Many meals were 100% carbs, with zero protein. There were also meals where food was minimal - one breakfast consisted of a single pancake and blueberries. Offsetting these were meals that were extremely good with more than enough food for all.
[In The Saddle replies: Thank you for your feedback. Your comments are unusual - guests are usually very complimentary about the food on this ride. But we appreciate your comments and are sorry to hear that your experience was different to the norm.]
Before Your Holiday
Did you have all of the information you needed to:
How could we improve the quality of pre-holiday information that we send?
Ensure that clients understand there are significant mosquito issues and come prepared with appropriate effective sprays.
[In The Saddle replies: Thank you for your comment. On our detailed packing list, we recommend guests take with them a head net, as well as insect repellent and after bite ointment.]
How could we improve the way we handled your booking and payment?
None. I continue to be impressed with your company and the handling of booking trips.
[In The Saddle replies: We appreciate your feedback and are so pleased that you enjoyed your trip overall].
Shanda who has been on 4 In The Saddle rides. Yukon Shine Valley - Gorgeous Ride! | Good