Monte Velho - Portugal

Monte Velho

5 star rating   23 October 2021

Mickaela who has been on 2 In The Saddle rides. An Equestrian Delight | My only comment would be that I would like to have progressed more but that possibly is more to do with my riding ability than the instructors.


The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
3 star rating

Do you have any comments about the accommodation and food?

We would have preferred more variety in respect of the lunch time and evening meals.

Abbie from In The Saddle replies, "We are sorry to hear that you found some meals repetitive and I have highlighted this with your hosts. Monte Velho serve a different main dish every lunch and suppertime. They try to vary the cheese and appetisers served, but we expect there to be some crossover after a 5 or 6 night stay".


Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

Do you have any other feedback for us?

Our greeting on arrival left a lot to be desired. The recently appointed receptionist was unsure what to do and did not make a first good impression.

Abbie from In The Saddle replies, "We are sorry to hear about your check-in experience. Monte Velho's longstanding Receptionist is currently on maternity leave. Thank you for highlighting the issue and we're sure Monte Velho will ensure better service going forward".