Provence Trails - France

Luberon and The Camargue

4 star rating   14 September 2019

Amy (this is their first In The Saddle holiday) I really enjoyed the trip. In particular the riding through the mountains was beautiful and really interesting terrain to ride through. I enjoyed the mountains more than the Camargue, I was a little dissapointed with the Camargue, as were some others. Perhaps it was the time of year.

Regarding the riding - I do need to point out that different members of the group booked with other 3rd party companies or direct with the operator, and I would say that In the Saddle had this down as a lower ability ride than other companies and indeed the operator. This was fine for me as I am very keen to improve my riding, but it was more challenging than I expected and I think the range of abilities in the group caused some friction (either rightly or wrongly) in the group. I should point out I was not the least able there. I think/hope I held my own! But you should know that on the owners website this trip is rated 3 out of 3 in terms of ability and that you should be happy at walk, trot, canter and gallop - which is why some members who'd booked directly probably expected a faster ride. On your site it's down as intermediate "Has had a number of lessons and is reasonably confident on a horse at walk, trot and canter." and is only level 2 of 4, so quite different.
Hannah from In The Saddle comments: In order to join this ride you have to be capable of walk, trot and canter out in the open on a well behaved horse. More experienced riders are obviously welcome to join this ride too, but novice riders who arent capable of this description arent suited.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
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How would you rate the overall standard of the horses, tack and stables?
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The Accommodation

How would you rate your room(s) for comfort and facilities?
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How would you rate the standard of the food?
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Do you have any comments about the accommodation and food?

Agree that the accommodation on the first and last night were basic, but was warned in advance of that and it was not a problem. Still had everything we needed. For other accommodation, I think everyone would have preferred to have stayed at accommodation with the horses on site as much as possible - this only happened on one night but it was lovely to go and see the horses before breakfast. But understand it's a question of logistics and it's hard to arrange this.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
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Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Information on the likely make-up of the group, I'd assumed all UK based but it was not the case. In fact this added to the trip, but it was a surprise.

How could we improve the way we handled your booking and payment?

All fine.