Horizon - South Africa

Experience Level

Horizon

5 star rating   10 June 2019

I gave feedback about a couple of horses that really matched me well and was spoilt with riding both of them a lot. I would have taken either home. I rode plenty of other horses too - also well matched to me. The guides and Kirsty, the stable manager, were fantastically responsive to my comments. I enjoy riding a forward horse, although on one occasion, when I had just ridden one who had been itching to overtake and lead....I could feel it in my muscles - I asked to ride "push button" horses the following day and sure enough the next day I was given two horses with beautiful manners and light mouths. I swam with my horse which is something I have always dreamed of doing and did some rustic jumps - the first time I had tried that for more than 10 years. It was all great fun and we had some wonderful game viewing too.
Something must be said about the people involved with the horses and riding... They are the friendliest, most knowledgeable, thoughtful and fun guides, volunteers and staff. Thank you.


The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

The rooms are delightful and kitted out with everything you need like socket adaptors. I was thrilled to have an upgrade when there was a changeover of guests and a reshuffle of rooms.
The food is great and there is freshly baked bread every day too - the only thing I would say is the bread was a bit sweet for my taste but lovely texture. All the staff were friendly and did everything to a very high standard. A perfect mix of lunches outside in the sun and 3 course dinners inside with a roaring fire.
The sundowners were always a treat.


Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

I don't think you could improve. Your proposed holiday itineraries always help me choose my holiday.


How could we improve the way we handled your booking and payment?

None.


Do you have any other feedback for us?

I was drawn back to Horizon much sooner than I had expected and had a completely different experience (on my own this time) but felt welcomed and at home the minute I arrived and, as before, loved every minute of my holiday.