Veláni Country Hotel - Crete

Sun and Riding

5 star rating   14 April 2019

Happy Holidaymaker who has been on 2 In The Saddle rides. It was great to be offered such a variety of horses , some of them lively and forward going and others more steady and slow. The rides are , to an extent , tailor-made, so you can have fast rides or slow (depending also on the terrain).

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Quite simply the best food I have ever eaten in a hotel , possibly anywhere. Unbelievably delicious and generous traditional home-cooking. Very fresh. Lots of delicious cheeses and vegetables. Just the sort of food I want to eat.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

I could have done with an extra ice-pack (the hotel only had one). Perhaps you include in the packing instructions, but if not, it would be a good idea. And painkillers. And arnica. (ITS comment: We do advise guests to take a personal medical kit but everyone's tolerance to specific painkillers is different.)

How could we improve the way we handled your booking and payment?

Fabulous service. Good advice. Very patient. Nothing too much trouble.

Do you have any other feedback for us?

I was really sorry to leave....Homely atmosphere, lovely staff and very nice fellow guests who gathered together for dinner. The owners of the Velani, Manolis and Sabine were warm but low key and unobtrusive, so the Velani doesn't really feel like a hotel. Excellent guide. Would definitely go there again.