African Explorer
20 September 2019
The Riding
The Accommodation
Do you have any comments about the accommodation and food?
Please add any further comments on the accommodation or food which you believe would be helpful.: I had sent a list of my food requirements.
In South Africa I well catered for.
When I got to Botswana the chef thought I would be ok with Olive oil!!!.
I stated no oil, fat or butter.
So because all the food had been cooked in oil. I was served a bowl of vegetables.
Not really a meal.
After that, I explained again. Then the meals were ok
Before Your Holiday
Did you have all of the information you needed to:
How could we improve the quality of pre-holiday information that we send?
All was fine.
How could we improve the way we handled your booking and payment?
All was fine.
Do you have any other feedback for us?
The only slight problem was in South Africa, the staff kept running out of ice.
It would also help to have hot water in the eating area so we could make a cup of tea when we wanted. This was the case in Botswana
Michele (this is their first In The Saddle holiday) Amazing views. | Yes my expectations were met.