African Explorer - Botswana and South Africa

Experience Level

African Explorer

5 star rating 20 September 2019

Michele (this is their first In The Saddle holiday) Amazing views. | Yes my expectations were met.

The Riding

How well were you matched with the right horse for your ability?: 5 star rating
How would you rate the variety of riding, pace or terrain?: 5 star rating
How would you rate the overall standard of the horses, tack and stables?: 4 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?: 5 star rating
How would you rate the standard of the food?: 4 star rating

Do you have any comments about the accommodation and food?

Please add any further comments on the accommodation or food which you believe would be helpful.: I had sent a list of my food requirements.
In South Africa I well catered for.
When I got to Botswana the chef thought I would be ok with Olive oil!!!.
I stated no oil, fat or butter.
So because all the food had been cooked in oil. I was served a bowl of vegetables.
Not really a meal.
After that, I explained again. Then the meals were ok

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?: 4 star rating
Feel comfortable about your transfers and what to expect?: 5 star rating

How could we improve the quality of pre-holiday information that we send?

All was fine.

How could we improve the way we handled your booking and payment?

All was fine.

Do you have any other feedback for us?

The only slight problem was in South Africa, the staff kept running out of ice.
It would also help to have hot water in the eating area so we could make a cup of tea when we wanted. This was the case in Botswana

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