Atlantis and Green Island Trail - Azores

Green Island Trail

4 star rating   13 July 2019

Emily who has been on 3 In The Saddle rides. Stunning scenery! | The horses were spectacular--rock solid even in traffic, forward, responsive and clearly well-loved.

The ride is beautiful, absolutely gorgeous, sweeping views of the island. I do think the way the itineraries are set up on In the Saddle leaves one with the impression that choosing the Green Island Trail will put you with more advanced riders and more forward riding. To the contrary, you will ride with those booked for the more beginner programs and the farm will add unevaluated day-trippers (in tennis shoes) to your full-day rides, with the result that we were really only able to have real canters on one day. The last day we were sent out with ten riders of wildly varying abilities and one guide for a full day. The guide was basically superhuman but that is too much to ask of anyone and needless to say there were none of the "lovely canters" advertised in our itinerary.

It was truly enjoyable as a mainly walk-trot riding holiday, but as the forward horses, the chosen trails and itinerary seemed set up for faster riding, it was a bit frustrating. Particularly as it could have easily been bettered by splitting up into smaller groups or more careful evaluation of riders.
[ITS Comment - Thank you for bringing this to our attention. This is unusual feedback and certainly not the norm. We are speaking with our partners in the |azores to ascertain why this occurred during your stay]

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
3 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Amazing food; quaint charming venue and endlessly accommodating hosts.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

All excellent as usual

How could we improve the way we handled your booking and payment?

Perhaps accepting credit card payments? [ITS Comment - Sadly at this moment in time our website is unable to accept credit card payments from overseas. However we can currently take your card payment over the telephone. We are looking into new website technology to enable us to take credit card payments from overseas, so do watch this space]

Do you have any other feedback for us?

The non-riding activities were fantastic and we felt very satisfied that we'd gotten a real sense of the island--a very good and carefully planned mix of riding and touring.