Fresh & Saltwater Trail
27 July 2019
The Riding
The Accommodation
Do you have any comments about the accommodation and food?
The beds of the rooms often had a very bad matresses and no protection of the flies in the night before the windows. (ITS comments: our partners in Spain have confirmed that not every accommodation will have insect protection on the windows.)
Before Your Holiday
Did you have all of the information you needed to:
How could we improve the quality of pre-holiday information that we send?
Add, that 2 times there breakfast at 6 am. (ITS comment: we have spoken with our partners in Spain this is due to the hot weather).
How could we improve the way we handled your booking and payment?
it's perfect
Do you have any other feedback for us?
The leader could have taken more little rests for drinking and more water providing the one day, where we take all with us.
There should be another solution found, because all the food for the humans, horses and water and swimsuits - all taken with us?! Not enough water, when it was 40 degrees outside.
(ITS comments:)
Flash (this is their first In The Saddle holiday) I thought,there would be more Pyrenes mountains and I would have known more details before for the Wake-Up-Time.