Transylvania Trail - Romania

Transylvania Trail

5 star rating   12 October 2019

Fiona (this is their first In The Saddle holiday) Fast, Fun & Friendly | The horses were really well cared for, schooled in a menage between trails, so remained fresh and responsive. Very forward going which was a joy. Would have liked more jumping of 'natural obstacles'.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
4 star rating

Do you have any comments about the accommodation and food?

Thought the description of Jibert wasn't accurate. The rooms were basic and the shower water non-exsistent. NOT A PROBLEM for me, but would have been better prepared in expectation. After 8 hours on horseback hot water is so needed!
[Becky from In The Saddle replied: Thank you so much for bringing this to our attention. We will certainly look into the accommodation at Jibert and update our information sheet as necessary.]

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
4 star rating

How could we improve the quality of pre-holiday information that we send?

Pack list was really halpful. I pack very light for a trip like this and this was appreciated, so you could stress that no 'extra' clothes are needed.

How could we improve the way we handled your booking and payment?

Don't recall any issues, really liked the In the Saddle printed, personalised pack and hessian sack.

Do you have any other feedback for us?

I think the 'tip' suggested on page 17 is too little. Everyone is sensitve about money and a guide helps, but we thought 30 eu from each guest for the guides and logistics staff was right plus a smaller tip for the Equus kitchen and cleaning staff.
[Becky from In The Saddle replied: The reccommended tip comes directly from the ride but you are of course welcome to leave any amount.]