Monte Velho - Portugal

Monte Velho

5 star rating   23 June 2019

Sway who has been on 5 In The Saddle rides. It was that good, I have booked to go again! | I was very satisfied with the overall standard of the horses, I was satisfied with the tack apart from one saddle which was split on the seat, this was not so comfortable to ride on - I was lucky that I only had to use this saddle the once, but even then it had caused a rub & sore spot on my right butt cheek which then needed ‘managing’ for the rest of the holiday - thank god for sudocrem!!!

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
4 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

The rooms were finished to a high standard & I couldn’t fault the daily house keeping either. Was lovely to return to a spotless room each day.
The food was amazing! Plenty of choice & plenty to go round too - the kitchen staff were always smiling & nothing was too much trouble if you asked a question or needed anything

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

As far as I am concerned I don’t know how you could improve - you gave me a great service & kept me informed of things I needed to do or to provide you with, nothing was too much trouble for you guys.

How could we improve the way we handled your booking and payment?

You guys handled everything really well. Prompt replies, plenty of information & all questions answered.

Do you have any other feedback for us?

The only downside for me was the cost of the drinks & snacks that were provided in between meals. If you have a car, you can drive to the nearest shop & pick up some bits & pieces, but for those of us who didn’t, we had to pay €3 for a can of drink, which I think is a bit too much.
But overall it was an awesome holiday in beautiful peaceful surroundings, perfect to relax. Great horses, great tuition, great food, great wine & friendly staff - I have already booked my stay for next year.