Horizon Lodge - South Africa

Horizon

5 star rating   3 November 2019

Please add any further comments on the riding e.g. did it meet your expectations: I’m fairly new to riding and my friend is very experienced. We were both matched with the perfect horse which equally allowed me to keep up with the pack and my friend to have a enjoyable challenging ride (precisely what we both wanted!) horses are happy and clearly well loved and not treated like a commodity.


The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

I’m a vegetarian who normally loses weight whilst travelling. Here I’m a vegetarian who puts on weight and is completely spoilt for choice! How the ladies at Botswana manage to cook up like they do is nothing short of amazing (no electricity!!). Rhinos chips even cooked to my order at South Africa - not be missed!


Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Info pack was great. You don’t need to many clothes as laundry service is excellent. Could maybe include info about what items needed for donating to local townships for the time of year that guests traveled. We took a lot of sanitary products and by luck, this was school exam season therefor we were able to help ensure some girls would be able to attend school due to having sanitary products.


How could we improve the way we handled your booking and payment?

None.


Do you have any other feedback for us?

Wildlife and horses are amazing and a given (not to be taken for granted) however what separates this experience from any other is the family that Horizon have created. The staff from management to volunteer are the most lovely people. The whole atmosphere is one of a family, we met solo travellers and families alike and have and will remain in contact. If you’re considering booking do it. You will not regret it!