Castellare di Tonda - Italy

Medieval Tuscany

5 star rating   1 June 2019

Burner63 (this is their first In The Saddle holiday) Perfectly perfect | The riding was through really beautiful country. It had rained for like 40 days or something before we arrived, making the trails pretty messy, so we had to adjust our paths, sometimes taking the same loops to keep us in the saddle longer. Once the ground dried, we could go out for full days and see some incredible ruins, old towns and amazing views. Our guides, Sammy and Marco were very safety minded: horses and guests first. These horses and tack were impeccably maintained, that tells you what you need to know about a facility and it’s owner, Franco.
[ITS comment: We are so pleased to hear that you enjoyed the riding.]

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Rooms were updated, yet had old world charm. Old stone farmhouses placed at different points around the property. If you don’t have a car, you’ll need to ask to be placed near the restaurant. The grounds were beautiful and the pools were pristine, although I never saw anyone taking care of them. Must have been gremlins that came under cover of darkness.
The food was so much more than we could handle! It could have competed w my Italian grandma’s cooking! Oh, and the people in the restaurant were personality plus, especially given that we didn’t speak Italian and they didn’t speak English. Plus the on-site store had great wines, cheeses, olives etc to take to the pool or room. Castellare di tonda makes their own wine, and it as really good. Been trying to find a supplier in the states.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

In the saddle was prompt in answering all my questions and I had a lot.

How could we improve the way we handled your booking and payment?

A credit card payment online would be very helpful.
[ITS comment: This is something that we are working on and hopefully it will be up and running soon. We can still take credit card payments over the phone.]