Highland Trails - Iceland

Winter Riding and Northern Lights

5 star rating   5 October 2019

Laura (this is their first In The Saddle holiday) Beyond my expectations | Riding was beyond my expectations. These horses are extremely well cared for, willing, strong and very competent in their environment. The views were beautiful with the ride carefully planned to get lots of different views of mountains, waterfalls and geysirs. This was my first time riding the Icelandic Horse and I thoroughly enjoyed the Tolt!

There was a beginner on our ride who struggled the first day, but the guide was so kind and supportive that she sorted it out by Day 2. I would suggest though that you will enjoy this ride more if you are not a beginner, but was so pleased to see how much help and kindness the guide was offering the struggling rider.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

The food was delicious! Every details was thought of - dinner was ready and waiting when we arrived on Thursday evening, warm breakfast and coffee was ready when we woke up each morning, a huge variety of lunch items were provided to pack our saddle lunch, and coffee and cake were waiting for us when we arrived after a long day in the saddle. Every detail was perfect. Beds were comfortable, shower and hair dryer were available.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
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Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

In the Saddle provided lots of valuable information that was used to help purchase items and prepare for the trip. In some cases the materials were outdated - for example - the farm did have hairdryers, riding helmets, lunch boxes for the saddle bags - whereas the materials indicated they would not have these items. My guess is past visitors had mentioned these items were missing so In the Saddle now suggest to future visitors to have them, which is great, but now the farms have also received this feedback and now provide those items. [ITS comment: We are pleased to hear that this trail was able to offer lunch boxes and hairdryers. This is not the case on all the trails though, so we recommend you take your own. All the trails have helmets available to borrow but, for the best fit, we again recommend you take your own.]

How could we improve the way we handled your booking and payment?

Everything was great. Payment wires are expensive, so perhaps you would accept credit cards? [ITS comment: We are pleased to say we are now able to take credit card payments from overseas guests.]

Do you have any other feedback for us?

The hosts and riding guide were exceptional. They were kind, thoughtful, knowledgeable and thought of every detail. I will miss them - and I hope to go back and do another ride with them.