El Bronco - Hungary

Ranch Stay

4 star rating   25 July 2019

Sarah G (this is their first In The Saddle holiday) Western Riding at El Bronco in Hungary | Riding exceeded my expectations. Horses great. Picnic ride for the day was lovely. Lots of long canters. However, it would have been even better if the girls who took us out were a little more knowledgeable about the National Park, the area we were in and the flora etc and talked a little during the rides. The rides were quite 'silent'.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
4 star rating

Do you have any comments about the accommodation and food?

Unfortunately the message about my daughter not eating red meat wasn't communicated so there was no food for her on the first night. They were very accommodating once we had told them although every meal other than one was then pork!

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
4 star rating
Feel comfortable about your transfers and what to expect?
4 star rating

How could we improve the quality of pre-holiday information that we send?

The brochure was great very informative but I didn't get the message about vaccinations required until I read through the brochure and it would be have been good to get it earlier as the tick born encephalitis is a course of three which needs time in between shots. I am sure this information was in the small print at some point but it would have been more helpful if it had been flagged at an early point. (ITS comment: The itinerary we send by email on confirmation of your booking contains all the vaccination requirements. The one printed and sent just before you travel is only updated with flight details, etc.)

How could we improve the way we handled your booking and payment?

As above.

Do you have any other feedback for us?

While we were away we got your message about hard hats. I would not dream of getting on a horse without a hard hat but no one else wore one (not the other guests or the girls taking us out on rides). If you are serious about getting guests to wear hats, you have a big education job on your hands with the hosts!