Macatoo - Botswana

Riding Safari

5 star rating   3 October 2019

Vivienne who has been on 15 In The Saddle rides. Fab-u-lous!!! | The 2 horses I rode were exactly what I asked for - I loved both of them and wouldn't have changed either of them for the world. The riding was as expected and as described and exactly what I was hoping for. Fantastic!

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

The food was delicious and having a seating plan for dinner was a great idea to ensure that all the various groups mixed and got to know each other. The accommodation was fantastic - the beds so comfortable. An added & unexpected bonus was that each tent had its own sockets for UK, EUR & US plugs so we were able to charge all our cameras and phones etc in our tents rather than share the charging in the main mess tent.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Only by advising that UK US & EUR electricity sockets are available in each tent as that would have saved me buying and packing a power bank (over half a kilo which was a lot when the maximum combined luggage (hold & hand) was only 20kg due to the light aircraft (which incidentally wasn't checked or weighed).
[Becky from ITS replied: Thank you for your lovely feedback and I’m so pleased to hear you enjoyed the riding. In the electricity section of your itinerary, we do mention that there are a variety of international plugs available in the tents as well as the main mess area. However, I am sorry if the itinerary wasn't clear and we will certainly look into how to improve this.]

How could we improve the way we handled your booking and payment?

Dont think that you could have - everything was spot on 🙂

Do you have any other feedback for us?

Incredible, unique and exhilarating once-in-a-lifetime experience.