Mongol Horse Trail - Mongolia

Experience Level

Mongol Horse Trail

5 star rating 27 August 2019

Excellent

The Riding

How well were you matched with the right horse for your ability?: 5 star rating
How would you rate the variety of riding, pace or terrain?: 5 star rating
How would you rate the overall standard of the horses, tack and stables?: 5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?: 5 star rating
How would you rate the standard of the food?: 5 star rating

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?: 4 star rating
Feel comfortable about your transfers and what to expect?: 3 star rating

How could we improve the quality of pre-holiday information that we send?

The pre-holiday information is very detailed and good. However in our group we had booked with a variety of different horse holiday agencies and we had, depending on the agency, VERY differentiating information on several topics and areas.

How could we improve the way we handled your booking and payment?

It’s kind of complicated to have to fill in physical forms that have to be printed, scanned and signed. Must be an easier way to do this. (ITS comment: It is now possible to complete an online form, we hope that you will find this easier in the future).

Do you have any other feedback for us?

Absolutely amazing trip, nature, people, guides, horsemen, horses and crew. Can not recommend enough!

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