Horizon Lodge - South Africa

Horizon

5 star rating   8 September 2018

Stephen M (this is their first In The Saddle holiday) Amazing - Felt part of the Horizon Family | I rode Spice first who needed a bit of encouragement and then Trapper, Misty and Nadal. I would have liked to have ridden Trapper more but enjoyed riding all the different horses. All the horses were well cared for and equipment was serviceable and well maintained.

Whilst I would have preferred to do more riding at speed, overall, the riding was amazing. Every ride was different. From seeing the African wildlife, herding cattle, swimming, jumps and polocrosse, there was lots of variety - whilst I started to recognise the various trails no ride ever felt the same. Being particularly rusty at the start I felt the guides were excellent at judging the pace and ability of each rider and then set a pace which was appropriate (and safe) for all riders in the group.


The Riding

How well were you matched with the right horse for your ability?
4 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

The accommodation was excellent. It was cleaned daily and had everything needed. It would be good if wall sockets (at least near the beds) could be upgraded to have USB sockets built in to save on the need for adaptors and extensions.

The food and drink quality was absolutely top notch! Whilst no choice in menu, what was served was delicious. Full compliments to the chef's Rhino, Brian et al who made every meal an amazing experience. The drinks available were great and well stocked!


Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

There were half-chaps available to borrow but this wasn't mentioned in the pre-holiday information.


How could we improve the way we handled your booking and payment?

I filled the indemnity form out online and then was asked to fill it out again on arrival. It would be better to do this once online. [ITS comment - the online form is for In The Saddle and the form filled out on arrival is Horizon's own indemnity form.]


Do you have any other feedback for us?

I would, without equivocation, recommend Horizon lodge to anyone looking for an amazing riding holiday at any level.

The volunteers work really hard and make your experience fun, the staff are all professional and friendly and Laura & Shane have established and maintained a high level of quality whilst still maintaining a family feeling to every aspect of the holiday.

I loved it and will return!