Monte Velho - Portugal

Monte Velho

5 star rating   12 November 2019

Veronica who has been on 4 In The Saddle rides. Truly memorable. | Please add any further comments on the riding e.g. did it meet your expectations: I rode two trail horses and four arena horses (we had a trail ride and lesson each day). The only blip was my very first trail horse, Conquistador, who is the biggest trail horse, i.e. the smallest, lightest (43kg) person was on the biggest striding horse! I was OK but then slightly anxious about later horse matches. However, my first lesson was on trusty Xico so all was well. I haven’t had arena lessons for many years and never Dressage lessons. I enjoyed the lessons more than I thought I would and the instructors deserve a medal for patience! The experience exceeded my expectations.

The Riding

How well were you matched with the right horse for your ability?
4 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

I was in room 4 which would be great in the summer but my clothes felt damp. Didn’t spend long in the room though. The food was excellent.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Imogen was prompt from the start, thank you. The holiday was organised over a year in advance and my needs were immediately identified.

How could we improve the way we handled your booking and payment?

No problems at all and always felt Imogen was approachable.

Do you have any other feedback for us?

I would just like to mention in particular the kitchen staff and Nelly in the stables who were very friendly and helpful. I have already mentioned the instructors. I was slightly apprehensive about how I would cope with lessons but their approach was hugely appreciated.