Monte Velho - Portugal

Experience Level

Monte Velho

4 star rating   26 May 2019

It was nice to have been recognised and I think they remembered the standard we were at. But it would have been nice to have been asked if there was anything you wanted to achieve.


The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
4 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
4 star rating

Do you have any comments about the accommodation and food?

The rooms are lovely. It would make the perfect if there was a small table beside the bed to put your early morning cuppa on!!

When we arrived they put us in a double room with single duvets! We did ask to be put in a twin which was done.

We found the food fine but very repetitive especially the salads and cheeses which never changed at lunch and dinner every day! Not much imagination!


Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

We had to make a phone call when we arrived regarding our pick-up and had a problem as we didn't know the local dialing code. It would have be useful to have that in the booklet.


How could we improve the way we handled your booking and payment?

None.


Do you have any other feedback for us?

Just to say I am planning to go back to Monte Velho next year when I can arrange a time.