Alcainca - Portugal

Riding Holiday

4 star rating   12 October 2018

Inny who has been on 5 In The Saddle rides. Good, with reservations | I've done this holiday twice before and this time I was surprised at how 'naughty' the horses were. There was quite a bit of spooking and bucking and one woman's horse reared up. I thought it was quite good fun really, but I can imagine not everyone would feel like that. [In The Saddle comment: We are sorry to hear that you had these experiences with the horses. This is unusual to hear and we will investigate this further with our partners.]

For the very last lesson I was put on the most fantastic, responsive horse ever and when I asked why I wasn't put on him before I was told that they didn't think I was capable!

George wasn't there. It was just Paolo and Renato that were teaching and their teaching style is mostly wait until something goes wrong and then shout. Neither of them liked to be questioned or challenged.

But, nevertheless, I got to do loads of riding, eat some lovely home-cooked food and meet some nice interesting people.

The Riding

How well were you matched with the right horse for your ability?
3 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
4 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
3 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

There was no internet in the bedrooms. There had been WiFi in the rooms on my last two visits but apparently a router had broken and no one had managed to get around to replacing it. Another guest was there FIVE MONTHS previously and it had been out of action then! [In The Saddle comment: Thank you for letting us know about the lack of WiFi in the bedrooms. We will contact our partners to make sure a new router is installed soon.]

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Check to make sure the internet is working.

How could we improve the way we handled your booking and payment?

It was all good

Do you have any other feedback for us?

I've got a lot out of going to Alcainca but I probably won't go again. I'll try somewhere else next year.