Alentejo Trails - Portugal

Dolphin Trail

5 star rating   6 October 2019

Gwen who has been on 8 In The Saddle rides. Portugal Alentejo - Fabulous Portugal experience | All round excellent week, only thing would have been nice would if we could have had canters through open places, not just tracks.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
4 star rating

Do you have any comments about the accommodation and food?

Not a big fish lover and we had quite a lot with no alternative, but overall fine.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

We should have requested an earlier pick up from the airport - we arrived about 1pm and not being picked up until after 5pm - took the opportunity to do a trip around Lisbon, so didn't waste the time, but an earlier pick up would have been good so we could have used the pool and chilled after a very early start from home.
Abbie from In The Saddle replies, "Thank you for your constructive feedback. In hindsight we could have requested an earlier collection for you since you were a private group, so apologies for that. But I am glad that you took the opportunity to have a look around Lisbon, which is such a lovely city".

How could we improve the way we handled your booking and payment?

All fine.

Do you have any other feedback for us?

As mentioned, an earlier pick up from the airport should have been arranged but otherwise a really fabulous week - Miguel and Dennis were excellent in looking after us so well with really good and well cared for horses - great time had by all and thoroughly recommend to anyone thinking of this Portugal holiday.