Macatoo - Botswana

Riding Safari

5 star rating   20 April 2018

I would have liked a slightly faster pace, but this was very much limited to the others in the group so not the fault of the guides etc
Horses were amazingly well looked after, this was the most impressive. I saw no girth galls, they were all happy healthy horses that work hard but get a lot of rest.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Food was a totally surprising highlight! I'd love to have had more interaction with the cooks, they were amazing!

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Small thing, but advise people to send final text messages etc from Maun. I was aware of no wifi but less that there was limited phone connection - so while I had warned family this might be the case, I would have liked to have sent them a text to let all know I arrived safely. I am 40... my mother still doesn't accept this 😉 [ITS Comment - unfortunately there is no mobile phone coverage in this area or WiFi available. This is stated within your final travel itinerary under the electicity and mobile phones section, and we are sorry that it was overlooked on this occasion].

How could we improve the way we handled your booking and payment?

This went smoothly as far as I remember. I appreciated how responsive you were, and the insurance advice was very helpful.

Do you have any other feedback for us?

Adventure of a lifetime!