Macatoo - Botswana

Riding Safari

5 star rating   10 September 2018

Robin (this is their first In The Saddle holiday) Game Watching/Riding | The organisation was excellent and the guides/grooms helpful and knowledgeable. Above all it was fun and those who bring it all together are to be congratulated.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
5 star rating
How would you rate the standard of the food?
4 star rating

Do you have any comments about the accommodation and food?

The room at Chobe was first class as was everything provided by the management. They haven't quite cracked the hanging/marinating of meat so that was uniformly chewy! The game trips were well organised and productive. They effiiciently organised a half-day trip to Victoria Falls.

At Macatoo everything was well organised. The hot water failed for a couple of short periods brt was soon rectified. Katie and her staff were jolly, helpful and efficient. I did not ride but my vehicle and boat safaris were absolutely first class, thanks to my guide. At Macatoo they are a happy team, anxious to deliver. They succeeded.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

We were impressed with all you did. Comprehensive information and all your arrangements worked. Well done and thank-you.

How could we improve the way we handled your booking and payment?

Only by halving the cost!!

Do you have any other feedback for us?

The holiday we chose together with the business class flights was, of, course, eye-wateringly expensive but we knew this and have no complaints. Everything came up to or even exceeded expectation. You are to be congratulated.