Ant's Lodges - South Africa

Ant's Nest

5 star rating   19 October 2018

Carole who has been on 3 In The Saddle rides. Lived up to all expectations | Mostly good, just did not keep up with the pace of others while walking.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
4 star rating

Do you have any comments about the accommodation and food?

My room (Davidson Double) could do with new curtains, particularly in bathroom, a bit shabby. Also the teal windows need attention as they don’t lock open hence when windy they bang shut/open. The showerhead could do with a scrub as a bit temperamental. Basically a bot of TLC all round. [ITS comment: Thank you for letting us know, we will pass this onto our partners at Ant's.]

Before Your Holiday

Did you have all of the information you needed to:

Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

This was a repeat of last year’s holiday, so all was well known to us and excellent.

How could we improve the way we handled your booking and payment?

I didn’t always receive emails which were sent to the rest of my group. Maybe because I travel under the name of Bidder, but my married name is Taylor?
[ITS comment: I'm sorry that our emails didn’t reach you. They may have gone straight into your junk mailbox as often there are attachments.]

Do you have any other feedback for us?

Lived up to all expectations. I already did recommend this holiday to a friend who is shortly to arrive at Ants Nest.
[ITS comment: We are so glad that you enjoyed your trip and reccommended Ant's to a friend!]