Castellare di Tonda - Italy

Experience Level

Heart of Tuscany

5 star rating   16 June 2018

The guides had the information from In The Saddle on experience, preference for horses etc. but had a brief chat with us before finalising horse allocation.
The lesson/briefing before the first ride also made sure everyone understood how they expect their horses to be ridden.
My novice husband rode a lovely uncomplicated mare and his confidence grew as the week went on. I rode a horse that on paper was everything I hate, but we built up a great relationship and I loved her little quirks. I also appreciated the guide, Kirsten checking I was ok each day and didn't want to swop horses.
The pace was steady as expected and to meet my husbands needs, we still trotted and cantered on every ride though.
One the day when the trails were too wet to go out we had a very informative lesson in the arena adding a new dimension to our riding. The instructor Aleysha coped well with our vastly different abilities and we both came out of the lesson having learnt and achieved something.
Tack on our horses was in excellent condition, no concerns there.
We rode for 2 hours every morning leaving the rest of the day for sight seeing, a car is a must if you are on the relaxed itinerary.

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
5 star rating
How would you rate the overall standard of the horses, tack and stables?
5 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
5 star rating

Do you have any comments about the accommodation and food?

Room rustic but comfy. Shower hot but a little bit of a tight squeeze. It is though an old building.
Cleaning completed twice a week as promised, whilst we were out riding.
Pool cold but welcome after a hot ride.
We enjoyed the food, both buffet and menu options. Included wine was always way more than the allocated half bottle per person.
All the staff were lovely and friendly.
We had an afternoon in the spa and thoroughly enjoyed it. You have to pre-book so we were on our own, I can see they make sure it is never over crowded though.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

Nothing needed.
When our flight was delayed you passed the message on and we received a call from reception confirming where the key would be etc. which removed any stress instantly.

How could we improve the way we handled your booking and payment?

Nothing needed.

Do you have any other feedback for us?

Perfect holiday for people who either a mixed ability group, or just want to see the countryside at a relaxed pace on well trained western horses.