Glaciers and Fjords - Greenland

Experience Level

Glaciers and Fjords

4 star rating   17 July 2017

The horses were a joy and very forward going though a couple of people did have problems with horses spooking. It took a little while to get the feel of these speedy little horses but once I got used to it it was lovely. Our guides Pitek and Pipee were lovely and very helpful, both speaking excellent English.

I felt that the rides could have been longer, 4-5 hours left a lot of down time in the day and in such an isolated place there was not a lot else to occupy us.

The tack was generally not in good condition and there didn't seem to be sufficient knowledge of fitting it correctly. eg saddles often placed too far back or forward, cavasson nosebands buckled up too low down and with the buckle fastening outside the bit (thus potentially interfering with the action).

The Riding

How well were you matched with the right horse for your ability?
5 star rating
How would you rate the variety of riding, pace or terrain?
4 star rating
How would you rate the overall standard of the horses, tack and stables?
4 star rating

The Accommodation

How would you rate your room(s) for comfort and facilities?
4 star rating
How would you rate the standard of the food?
2 star rating

Do you have any comments about the accommodation and food?

The cabins were warm and dry and comfortable, though with a few plumbing problems which were sorted out for us.

The food. In an area where everything is flown or shipped in and is incredibly expensive it is difficult to cater for everyone's tastes and Naasu did her best for us vegetarians. ITS did recommend taking snacks and I always do but I wished I had taken more. Future riders, take pot noodles, or pasta pots as well as the usual chocolate and cereal bars.

It would be helpful if a price list for wine and beer could be placed on the wall in the guest houses in order to avoid a nasty shock at the end of the trip.

Before Your Holiday

Did you have all of the information you needed to:

Plan and prepare for your holiday?
5 star rating
Feel comfortable about your transfers and what to expect?
5 star rating

How could we improve the quality of pre-holiday information that we send?

ITS have it just right. Other people on the trip who didn't book through ITS were less informed than us. Your smart bound itinerary is very professional and shows attention to detail.

How could we improve the way we handled your booking and payment?

It would be helpful if you handled flight details as well. However, Chris was very good to inform me of the cheaper flight options to Greenland via Air Greenland and this worked out very well at a third of the cost of other airlines.

Do you have any other feedback for us?

It was wonderful to ride in Greenland and meet the lovely people who run this trip. I feel it is a 'work in progress' and wish them every success with their business. I do feel that the riding days could be longer, I wished I had taken more reading materials with me as I was rationing my reading in the absence of any other activities when not riding. I was very sad to hear of the threat from the airport closure and uranium mining as this could potentially thwart their plans. It would have been good to have had the opportunity to meet with other locals (not that there were many!) in order to hear about life in such an isolated environment, especially during the dark winter months. I have only ticked the 'maybe' box below as I don't think this ride would suit everyone.