Jackie (this is their first In The Saddle holiday) A great adventure | I could not bond with my first horse (Ganadore), mainly because of the seriously uncomfortable saddle. Also, his tendency to veer off in the direction of home and his very uncomfortable jog when heading homeward. When he lost a shoe I was given a different horse (Mr Percival) who, with his sublimely comfortable saddle and his easy to control pace, transformed the whole experience. He was wonderful.
[In The Saddle - we have discussed your feedback with the safari operator. She is sad that she didn't know on the first day that you weren't finding your horse comfortable because you could have changed earlier, but she is glad that you were happy with Mr Percival].