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2020 has been a difficult year for travel. However, we believe that travel will start up again and that we can look forward positively to 2021 and to riding, once again, all over the world in stunning places.
We don't recommend you book to travel in what's left of 2020, unless at just a few days' notice. This is because government travel restrictions change at very short notice. The situation for a country, which currently has no Foreign Office restrictions on travel, no requirement to quarantine on return and no restrictions on arrival, can change at a couple of days notice, or even whilst you are on holiday.
We are taking new bookings for all our destinations for holidays in 2021. If new travel restrictions are introduced after you have booked then we will not charge you to defer your holiday to a new date (although there may be a rate change if you move to a different season).
We and the ride operator very much hope that you will wish to defer to 2021. There are no change fees but for a few destinations there may be an adjustment in the price if you travel in a different season.
If you cannot commit to a date then we can issue you a credit voucher for use against a future holiday. Our way of supporting the ride operator through these difficult times is for you to commit to visiting them at a future date. However, if you prefer you can have a refund of what you have paid. *
We are contacting everyone with a holiday in the next three weeks. You don't need to do anything, we will contact you. Thank you for your patience.
* change fees and some sundry charges on your booking are not refundable.
If you are concerned about travelling at a future date then it may be possible to postpone your trip to a later date. Please email and we will discuss it with the ride operator.
Credit vouchers or refunds are only possible when we know for sure that your holiday cannot take place.
If you want to cancel your trip while the holiday is still scheduled, then the ride operator’s cancellation charges would apply. Please call or email for details of the cancellation charges. If cancellation is your preferred option, we would suggest you contact your insurance company to see whether you are able to recover cancellation charges.
Please hold off paying your final balance for the moment. We have changed the final balance due date to four weeks prior to your holiday. At that point we will hopefully know whether your holiday is likely to go ahead. This will not affect the status of your booking and we will not make any changes without talking to you first.
Each airline has its own policy with regards to refunds and rebooking of flights, so we recommend you check the airline website or call them to ascertain their current policy.
Our primary source of guidance is the Foreign, Commonwealth & Development Office (FCDO) Travel Advice. You can access the advice on individual countries here.
This is the list of countries/territories which are exempt from the advice against all but essential travel.
The European Centre for Disease Prevention and Control summarises the Covid-19 situation across the world and provides data which may be used to influence future decisions on quarantine.
ABTA have comprehensive advice for people planning to travel.
You can find the UK government guidance and information here.
If you are looking for health advice, please refer to the NHS website.
The World Heath Organisation are a useful source of information, if you wish to read more about Coronavirus (Covid-19).